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Net Auctions and Auction Information |
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What To Do After Your eBay Auction Closes
So your auction closes. Now what? Hopefully you made a sale or several sales. Now the important work begins. Here are some tips on what to do after your eBay auction closes. Buyer Contact Once your items have sold, be responsive to the buyer. Contact them in a quick manner, thank them for their purchase, and provide the required information for payment. Professional Wrapping When you wrap your items, wrap it professionally in nice, clean tissue paper. If breakable, be sure the item is wrapped with bubble wrap as well. Include a business card with your website information, name, address, or a printed out statement showing the items name, items number, price paid, and a small hand-written note thanking the buyer for their purchase. Insurance Insurance is usually a good idea but in general, it should be an optional feature, with the decision left to the buyer. Remember two important things about insurance. First, insurance is VERY inexpensive. Therefore, in your description, you should state how much insurance would cost and recommend it. Second, you should also state in the description that if insurance is not purchased, you are not responsible for lost or damaged items. Go the Extra Mile You want every customer to be a happy customer. If you have to do a little more research on shipping, or negotiate on price, remember that the customer is the reason you will have success. Therefore, be prepared to go the extra mile in providing them with superior service every single time. Negative Feedback Unlike other sites that use a feedback system, eBay's feedback is sacred and taken very seriously. Negative feedback is never removed. Therefore, if you leave negative feedback rather than trying to handle a tough situation between you and the seller, this could give you a bad reputation. If people see that you consistently leave negative feedback because your buyer did not pay as quickly as you like or whatever reason, buyers will be leery of buying from you in fear of getting negative feedback themselves should something go wrong. Trustworthiness It is extremely important that you handle your account with integrity. The number of positive comments and amount of stars earned are what will be the deciding factor for many buyers. Be professional, polite, and stand by what you sell. Sending Items In your description, provide accurate details regarding shipment. Make sure the item(s) are sent within the time you stated. In many cases, people purchase something for a specific purpose and if you do not ship it when stated, not only do you mess up their schedule for the item but you have probably lost a customer and opened the door for a negative feedback. Communication with Buyer It is your responsibility to contact the buyer at the end of the auction congratulating them on winning the item(s). Issue an e-mail requesting their shipping address. Once they provide that information to you, let them know when the shipment will go out, which should coordinate within the timeframe provided in your auction description. If you know the shipping charges, advise them in this same e-mail. Once payment has been made, send another e-mail to the buyer confirming that you received their payment and that the item(s) will be shipped on X day via (US priority mail, UPS, Fed-Ex, etc.). Once you have a tracking number, send that to the buyer as well. This will allow them to follow the tracking themselves. Integrity Regardless of whom the buyer, work with integrity and run your auctions accordingly. More than likely, you will run into some difficult buyers, although not often. Keep in mind that every buyer provides the best form of advertisement - word of mouth. Integrity is what will draw customers in and keep them coming back along with friends and family. Openness If a buyer makes a recommendation, listen. That does not always mean you will agree or even like their recommendations but if they have something to say, it might be something important to making your auction site better for future buyers. For example, if your shipping information seems muddled to the buyer but clear to you, you need to review what you have written. If the customer is struggling with understanding, that is truly what matters. Lewis Leake helps people get started in a Work From Home business. His website at GrowNetProfits.com contains tools, resources, articles, newsletters, product reviews and traffic builders to help you make money from your home based business. Click here to read additional Online Auction articles.
MORE RESOURCES: Marine Auctions: April 2025 Online Auctions Sail-World.com Honda's Racing Arm to Auction V-10 Parts from Senna's F1 Car Car and Driver Gold nugget donated to Salvation Army red kettle outside southern Indiana Kroger up for auction WHAS11 Michael Schumacher’s Monaco Grand Prix and double title-winning Ferrari F2001 to be sold at auction Formula 1 Bank to Auction Historic Little Rock Home on Thursday Arkansas Business A Robert Frank photo he saw as ‘threatening’ and a ghostly Dalí painting: our pick of the April auctions The Art Newspaper Tyeb Mehta’s ‘Trussed Bull’ sold for 61.8 crore, becomes second most expensive work of Indian art sold at an auction The Indian Express Historic Negro Leagues Memorabilia Among Headliners in Hunt Auctions Spring Sale Sports Collectors Daily Going once ... going twice: Florida Action Network's live auction set for April 5 Panama City News Herald 'I want to be remembered.' Death row inmate puts San Quentin journals, art up for sale at $80,000 Los Angeles Times Christie’s and Sotheby’s Hong Kong auctions underwhelm as sales hit 6-year low South China Morning Post Rare Haggadahs up for auction in Bnei Brak www.israelhayom.com 1997 Tiger Woods Signed Masters Badge Heads To Auction Sports Illustrated LiveAg Livestock Auction RFD-TV Greece auctions €600 million in 13-week treasury bills eKathimerini.com U.S. government auctions 91 acres of land near Atterbury Job Corps dailyjournal.net Online auction live for LSCP Annual Dinner Upper Michigan's Source Board rejects $2M bid for former YWCA facility from auction winner facing indictments Dayton Daily News Poaching remains a major problem in Utah. An auction of seized trophy bucks offers a ‘silver lining.’ The Salt Lake Tribune The Traveller Collection Set for Record-Breaking Auction Numismatic News 77 Acre Whites Creek FARM To Hit The Auction Block Smokey Barn News Dessert auction Thermopolis Independent Record U.S. government auctions 91 acres of land near Atterbury Job Corps The Republic News Spaghetti supper, auction assist students metropolisplanet.com EDPR auctions 90 Vestas wind turbines and auxiliary materials in Colombia Windtech International The Body Model Used During a Famous Scene in ‘E.T.’ Is Heading to Auction Smithsonian Magazine Hong Kong Art Week Wraps up with Ho-Hum Auction Results and a Few More Big Sales at Art Basel ARTnews.com Important Collections, Rarities Cross the Block in Stack’s Bowers Spring 2025 Showcase Auctions CoinWeek Hope Haven’s Annual Benefit Auction Storm Lake Radio Britney Spears’ Iconic Outfit Auctioned in New Julien’s Auction Glitter Magazine Foundation Academy auction begins Thursday West Orange Times Observer Timex Group auctions off private art collection at Middlebury HQ Hartford Business Journal NFL star Mark Barron to auction off California mansion SiliconValley.com Buckfield Mall goes up for live auction May 2 Lewiston Sun Journal Auctions April 2 to 8: contemporary art, antiques and wines Finestre sull'Arte News Flash • Shop County Auctions on PublicSurplus.com Nevada County (.gov) Gold nugget worth thousands donated to Salvation Army to be listed for auction - The Courier-Journal Gold nugget worth thousands donated to Salvation Army to be listed for auction The Courier-Journal Nearly 3,000 Acres of Iowa Farmland to Sell at Auction in April Successful Farming Big Island property, location of reality TV show Temptation Island, headed for auction Big Island Now MLC auction kicks off Friday evening windomnews.com Ford CEO Jim Farley Uses Auctions To Call Out Greedy Dealers Ford Authority A Diverse Array In World Auction Gallery’s Exceptional Auction Antiques And The Arts Weekly Rison FFA Auction, Burgers April 24 Cleveland County Herald Viper-Powered 1970 Plymouth Barracuda Heads to Mecum MoparInsiders Comedy show, art auction to benefit We Care Wilcox Newspapers AUCTION: 2023 Dodge Challenger SRT Demon 170 Jailbreak MoparInsiders Rinaldi Advisory Services Adds Castagna of InPlace Auction as a Strategic Alliance Partner Monitordaily Honda to auction Senna V10 F1 engine parts PistonHeads “Welcome to Wyoming” signs are up for auction Wyoming Public Media Chewbacca’s Bowcaster From ‘Star Wars’ Sells for $768,000, ‘Ghostbusters’ Ghost Trap Fetches $327K Variety Lamar Point VFD Hosting BBQ, Auctions EastTexasRadio.com Uptown office tower garners $36M bid at public auction The Business Journals Medieval Great Helm Leads Highlights at Apollo Auctions This Weekend Medievalists.net Rodeo Houston's livestock auctions raise money for Texas youth marketplace.org Six-Pack of Porsche 911s Is up for Auction Car and Driver |
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