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Net Auctions and Auction Information |
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What To Do After Your eBay Auction Closes
So your auction closes. Now what? Hopefully you made a sale or several sales. Now the important work begins. Here are some tips on what to do after your eBay auction closes. Buyer Contact Once your items have sold, be responsive to the buyer. Contact them in a quick manner, thank them for their purchase, and provide the required information for payment. Professional Wrapping When you wrap your items, wrap it professionally in nice, clean tissue paper. If breakable, be sure the item is wrapped with bubble wrap as well. Include a business card with your website information, name, address, or a printed out statement showing the items name, items number, price paid, and a small hand-written note thanking the buyer for their purchase. Insurance Insurance is usually a good idea but in general, it should be an optional feature, with the decision left to the buyer. Remember two important things about insurance. First, insurance is VERY inexpensive. Therefore, in your description, you should state how much insurance would cost and recommend it. Second, you should also state in the description that if insurance is not purchased, you are not responsible for lost or damaged items. Go the Extra Mile You want every customer to be a happy customer. If you have to do a little more research on shipping, or negotiate on price, remember that the customer is the reason you will have success. Therefore, be prepared to go the extra mile in providing them with superior service every single time. Negative Feedback Unlike other sites that use a feedback system, eBay's feedback is sacred and taken very seriously. Negative feedback is never removed. Therefore, if you leave negative feedback rather than trying to handle a tough situation between you and the seller, this could give you a bad reputation. If people see that you consistently leave negative feedback because your buyer did not pay as quickly as you like or whatever reason, buyers will be leery of buying from you in fear of getting negative feedback themselves should something go wrong. Trustworthiness It is extremely important that you handle your account with integrity. The number of positive comments and amount of stars earned are what will be the deciding factor for many buyers. Be professional, polite, and stand by what you sell. Sending Items In your description, provide accurate details regarding shipment. Make sure the item(s) are sent within the time you stated. In many cases, people purchase something for a specific purpose and if you do not ship it when stated, not only do you mess up their schedule for the item but you have probably lost a customer and opened the door for a negative feedback. Communication with Buyer It is your responsibility to contact the buyer at the end of the auction congratulating them on winning the item(s). Issue an e-mail requesting their shipping address. Once they provide that information to you, let them know when the shipment will go out, which should coordinate within the timeframe provided in your auction description. If you know the shipping charges, advise them in this same e-mail. Once payment has been made, send another e-mail to the buyer confirming that you received their payment and that the item(s) will be shipped on X day via (US priority mail, UPS, Fed-Ex, etc.). Once you have a tracking number, send that to the buyer as well. This will allow them to follow the tracking themselves. Integrity Regardless of whom the buyer, work with integrity and run your auctions accordingly. More than likely, you will run into some difficult buyers, although not often. Keep in mind that every buyer provides the best form of advertisement - word of mouth. Integrity is what will draw customers in and keep them coming back along with friends and family. Openness If a buyer makes a recommendation, listen. That does not always mean you will agree or even like their recommendations but if they have something to say, it might be something important to making your auction site better for future buyers. For example, if your shipping information seems muddled to the buyer but clear to you, you need to review what you have written. If the customer is struggling with understanding, that is truly what matters. Lewis Leake helps people get started in a Work From Home business. His website at GrowNetProfits.com contains tools, resources, articles, newsletters, product reviews and traffic builders to help you make money from your home based business. Click here to read additional Online Auction articles.
MORE RESOURCES: $3.2 billion taxpayer 'gift' for telcos including Telstra and Optus Australian Broadcasting Corporation Discover Unique Opportunities at U.S. Treasury Auctions by CWS Marketing Group duPont REGISTRY News Junior Livestock Auction Sales Up At Mother Lode Fair Mother Lode's News - myMotherLode.com Classic Suzy Q Cars on the Auction Block Mansion Global Distressed Aurora office complex sells at auction for $5M The Denver Post Google’s token auction: When LLMs write the ads in real time Search Engine Land ‘Ghostbusters’ and ‘Ghostbusters II’ Production Art, Promotional Illustrations, and More Hit the Auction Block Ghostbusters News Big Franks in Hot Water: Tariffs Threaten Future of Loma Linda’s Meatless Co. Amid Auction Plans Spectrum Magazine Save Time, Cut Costs: Build Surplus Auctions with the Public Surplus Mobile App Maryland Association of Counties Bend luxury estate heads to auction bendbulletin.com Ben Hale- High Bids On Yearling Cattle & Rollover Benefit Auction Oklahoma Farm Report Do You Know Comics History? Heritage is Hiring a Comics Cataloger Bleeding Cool News Ultra-Rare Michael Jordan, LeBron, Kobe Game-Worn Collection Hits Investment-Grade Auction Stock Titan Auction ad calendar for the week of July 1, 2025 Wisconsin Farmer Labubu Mania Finds New Home on Palmstreet Live Auctions, Launching 31 Days of Daily Giveaways WV News TikTok Adds Countdown Bidding for Livestream Auctions Social Media Today Farmers National Company The Norfolk Daily News Enterprise Mobility and G3 Vehicle Auctions sign remarketing agreement Motor Finance Online The Commercial Review The Commercial Review Kobe's First Playoff Series Shoes Could Be Yours - MDCE's Infinite Auctions Brings Legendary Pair to Auction Newswire :) Press Release Distribution Cod, haddock prices diverge across Scottish auctions in week 26 Undercurrent News Alumni in need — Auction continues through July 5 News Letter Journal Rare 1997 Kobe Bryant Game-Worn Playoff Shoes Surface: Dual-Signed, Photo-Matched Treasures Stock Titan SGA Playoff Opener, Flagg Combine Jerseys Sold at Auction Sports Collectors Daily Starck Reality: Auction Records Provide Guidance on Rare Issues Numismatic News Purchase and invest in local foods through 4-H County Fair Livestock Auction Southeast Iowa Union Cleveland-centric sports items up for auction Cleveland.com Turkey to auction off major companies seized after 2016 coup attempt Stockholm Center for Freedom Thomaston’s Summer Auction Arrives in Style Antiques And The Arts Weekly Stoweflake Resort foreclosure auction on July 14 cancelled Vermont Business Magazine Lion’s Club Peach Auction raises money for Chilton County The Clanton Advertiser Ferraris Do It Better at Bonmont Auction by Bonhams|Cars Motor Sports Newswire Groups call for ending pig auctions Taipei Times Custom 1963 Chevy C10 Up For Auction In California GM Authority Contemporary Art Artnet 53rd Annual Benefit Auction, The Big Easy Santa Clarita Magazine Sheryl L. Wallick Obituary June 24, 2025 tolandherzig.com "eBay for government" helps agencies and schools auction off property, Municibid founder says CBS News The Largest Ever Auction of Princess Diana's Wardrobe Is Happening Today Town & Country Magazine Brazil auctions off several Amazon oil sites despite environmentalists and Indigenous protests ABC News - Breaking News, Latest News and Videos General Procurement & Auctions Iowa Department of Transportation (.gov) Can You Know Princess Diana by Owning Her Things? The New York Times March Government Surplus Auctions to Feature Vehicles, Equipment for Sale; Bidding is Online Only Clark County (.gov) Late Princess Kawananakoa estate auction to benefit Native Hawaiian culture initiatives Hawaii News Now New York’s Spring Auctions Aimed for Trophies. They Got Troubles. The New York Times This Iconic Princess Diana Piece Might Be the Most Expensive of Its Kind After Selling at Auction for Eye-Watering Sum marieclaire.com MEMORABILIA: Paris gold and torch offered together, three Louganis medals available among 67 Olympic medals up for bid from RR Auction The Sports Examiner 4 of the Most Expensive Lyrics Sold at Auction American Songwriter Foreclosed Property Owners Have Deadline of July 1 to Claim Auction Proceeds Oakland County Times University of Richmond Athletics Auctions - Greg Beckwith Throwback Jerseys - No. 13 University of Richmond Athletics Feed the Kids Online Auction Now Open to Public BusinessWest John G. Kraman Obituary January 12, 2025 Fitzgerald Funeral Home & Crematory LTD. Empty Detroit hospital building heading to auction Detroit Free Press |
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