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Net Auctions and Auction Information |
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What To Do After Your eBay Auction Closes
So your auction closes. Now what? Hopefully you made a sale or several sales. Now the important work begins. Here are some tips on what to do after your eBay auction closes. Buyer Contact Once your items have sold, be responsive to the buyer. Contact them in a quick manner, thank them for their purchase, and provide the required information for payment. Professional Wrapping When you wrap your items, wrap it professionally in nice, clean tissue paper. If breakable, be sure the item is wrapped with bubble wrap as well. Include a business card with your website information, name, address, or a printed out statement showing the items name, items number, price paid, and a small hand-written note thanking the buyer for their purchase. Insurance Insurance is usually a good idea but in general, it should be an optional feature, with the decision left to the buyer. Remember two important things about insurance. First, insurance is VERY inexpensive. Therefore, in your description, you should state how much insurance would cost and recommend it. Second, you should also state in the description that if insurance is not purchased, you are not responsible for lost or damaged items. Go the Extra Mile You want every customer to be a happy customer. If you have to do a little more research on shipping, or negotiate on price, remember that the customer is the reason you will have success. Therefore, be prepared to go the extra mile in providing them with superior service every single time. Negative Feedback Unlike other sites that use a feedback system, eBay's feedback is sacred and taken very seriously. Negative feedback is never removed. Therefore, if you leave negative feedback rather than trying to handle a tough situation between you and the seller, this could give you a bad reputation. If people see that you consistently leave negative feedback because your buyer did not pay as quickly as you like or whatever reason, buyers will be leery of buying from you in fear of getting negative feedback themselves should something go wrong. Trustworthiness It is extremely important that you handle your account with integrity. The number of positive comments and amount of stars earned are what will be the deciding factor for many buyers. Be professional, polite, and stand by what you sell. Sending Items In your description, provide accurate details regarding shipment. Make sure the item(s) are sent within the time you stated. In many cases, people purchase something for a specific purpose and if you do not ship it when stated, not only do you mess up their schedule for the item but you have probably lost a customer and opened the door for a negative feedback. Communication with Buyer It is your responsibility to contact the buyer at the end of the auction congratulating them on winning the item(s). Issue an e-mail requesting their shipping address. Once they provide that information to you, let them know when the shipment will go out, which should coordinate within the timeframe provided in your auction description. If you know the shipping charges, advise them in this same e-mail. Once payment has been made, send another e-mail to the buyer confirming that you received their payment and that the item(s) will be shipped on X day via (US priority mail, UPS, Fed-Ex, etc.). Once you have a tracking number, send that to the buyer as well. This will allow them to follow the tracking themselves. Integrity Regardless of whom the buyer, work with integrity and run your auctions accordingly. More than likely, you will run into some difficult buyers, although not often. Keep in mind that every buyer provides the best form of advertisement - word of mouth. Integrity is what will draw customers in and keep them coming back along with friends and family. Openness If a buyer makes a recommendation, listen. That does not always mean you will agree or even like their recommendations but if they have something to say, it might be something important to making your auction site better for future buyers. For example, if your shipping information seems muddled to the buyer but clear to you, you need to review what you have written. If the customer is struggling with understanding, that is truly what matters. Lewis Leake helps people get started in a Work From Home business. His website at GrowNetProfits.com contains tools, resources, articles, newsletters, product reviews and traffic builders to help you make money from your home based business. Click here to read additional Online Auction articles.
MORE RESOURCES: $12 Sketch Bought at Auction Might Be Artwork by French 'Genius' Renoir, Says Antique Store Owner PEOPLE Peer into Lynne Rosetto Kasper’s splendid collection, as she auctions off a cook’s greatest treasures Star Tribune Google Ads Different Auctions Locations May Impact CTR & Impression Rates - Search Engine Roundtable Google Ads Different Auctions Locations May Impact CTR & Impression Rates Search Engine Roundtable Significant race cars confirmed for Broad Arrow Auctions’ debut Villa d’Este auction Magneto magazine News Flash • Shop County Auctions on PublicSurplus.com Nevada County (.gov) John Bonham stage-played drum head, Grateful Dead posters among Heritage Auctions sale The Music Universe. Unity Fest set for May 3 with Crowder in concert; pig races, auctions also part of event White River Now State Treasury firearms auctions raise money for WV law enforcement agencies Huntington Herald Dispatch ‘Star Wars' and ‘Ghostbusters' props among top-selling items at entertainment auction NBC Los Angeles Cup of Excellence partners with V-Auction Global Coffee Report Silent auction, live music to highlight Historical Society’s Spring showcase Mountain Home Observer Gold Dynamiq superyacht Stefania sold at auction for €10M Boat International 5 Rivers Delta Resource Center up for auction NBC 15 WPMI Six-Pack of Porsche 911s Is up for Auction Car and Driver The Magnificent Mediterranean Blue Diamond Heads to Auction The Court Jeweller Las Vegas judge orders some items to be pulled from O.J. Simpson auction Las Vegas Review-Journal Coffee auctions have changed for the long term Perfect Daily Grind Hubzu Expands into Commercial Real Estate Auctions, GlobeNewswire Ghibli Treasures & Anime Icons Fuel Record-Setting Heritage Auction Event Animation Magazine Is Japanese whisky losing its auction lustre? The Drinks Business Barbies, Kens & Friends exhibit and auction starts April 3 Sonoma Index-Tribune Here's Why 2025 Is The Time To Buy High-Horsepower Tractors, Auction Pricing Is Staying Strong Agweb Powered by Farm Journal State Treasury firearms auctions raise money for WV law enforcement agencies Charleston Gazette 300-Year-Old Ring Linked to Witch Trial Judge Goes Unsold at Auction National Jeweler Support Conservation Efforts: Winneshiek County Pheasants Forever Hosts Annual Banquet and Auction decorahnews.com Hubzu Enters the Commercial Real Estate Auction Market, Leveraging Its Success in Residential Auctions GlobeNewswire Cruz says Pentagon staff lobbied against spectrum auctions Punchbowl News Running a storied auction in Russell Country Montana Free Press Online Auction underway for 135 Madison Street in Wellsville, see GALLERY THE WELLSVILLE SUN Independence hotel is heading to auction — again Crain's Cleveland Business 2025 Mecum Houston Auction To Begin April 3 duPont REGISTRY Trump signed impeachment report could fetch thousands at auction Washington Examiner Pike County Cattlemen’s Auction set for April 5 Troy Messenger Sealed Ghostbusters VHS Sells for $3,800 in Goodwill Auction Ghostbusters News Apollo Art Auctions Presents: Fine Ancient Art & Antiquities – The Prince Collection - Yahoo Finance RESULT OF RIKSBANK AUCTIONS GOVERNMENT BONDS The Manila Times DoubleACS to feature 'Rotary Auction' The Sun Chronicle The sixth edition of The Collection Auction: Your next champion awaits! World of Showjumping Wind power developers stay away from Italian tender as sector awaits new auction system Windpower Monthly Over 1,300 Acres of Minnesota Farmland Will Be Up for Auction in April 2025 Successful Farming W. Bridgewater man lands 'Shark Tank' deal; Brockton auctions off properties: Top stories Enterprise News $100 million coin collection up for auction News8000.com - WKBT Is This the Coolest Michael Jordan Jersey Ever Sold At Auction? Bleacher Nation This 1965 Ford GT Prototype Roadster Raced at Le Mans. Now It Could Fetch $10 Million at Auction. Robb Report ACV auctions chief sales officer sells $1.87 million in stock Investing.com India A Jackson Township hotel will be auctioned after defaulting on loan and foreclosure Canton Repository "Mob's Accountant' Meyer Lansky's Letter Archive to Auction Fine Books & Collections Magazine Former YWCA campus in Huber Heights headed for new use after auction Dayton Daily News Jardine Auctioneers Becomes Part of Euro Auctions Group, Joins Forces With Michener Allen Auctioneering : CEG Construction Equipment Guide Woman pays $12 at auction for artwork she believes is a real Renoir ActionNewsJax.com Jason Winter, With West Central Auction Co, Recognized Among Top Real Estate Leaders StreetInsider.com Storage Auction April 12 Siuslaw News 2025 fantasy baseball draft sheet: Downloadable stats, auction values and ranks for 500+ players - The Athletic The New York Times Screen-Matched Ghost Trap Sells for $327K as Ghostbusters Props Fetch Top Dollar at Propstore Auction Ghostbusters News Professor Tong Li’s paper “Identification and Inference in First-Price Auctions with Risk Averse Bidders and Selective Entry” has been accepted by the Review of Economic Studies Vanderbilt University Michael Jordan’s First NBA Jersey Sold for Huge Amount Sports Illustrated Geared Online Automobilia Auction Sports Car Digest Luminaries of Color Field Painting Star in Artnet Auctions’s GEMS Post-War Abstraction Sale artnet News |
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